EXPLORING THE ROLE OF ENTERPRISE SOCIAL NETWORKS AS A DRIVER OF INCLUSION

Adnane  CHADER; Marin  DE LA ROCHEFOUCAULD; Natacha  PIJOAN

doi:10.3917/grhu.126.0055

EXPLORING THE ROLE OF ENTERPRISE SOCIAL NETWORKS AS A DRIVER OF INCLUSION

Authors

Adnane CHADER Excelia Business School - Laboratoire CERIIM
Marin DE LA ROCHEFOUCAULD Université d’Orléans - Laboratoire CRJ Pothier
Natacha PIJOAN Université Paul-Valéry Montpellier 3 - Laboratoire CORHIS

DOI:

https://doi.org/10.3917/grhu.126.0055

Keywords:

enterprise Social Network (ESN), inclusion, sense of belonging, authenticity, community of practice, digitalization.

Abstract

The democratization of digital technology and digital tools is changing work organization practices and redefining social relations within organizations. The aim of our article is to study the impact of enterprise social networks (ESN) on employees’ inclusion within organizations. We conducted a multiple case study of four companies through 59 semi-structured interviews and 50 hours of online non-participant observation. Our results highlight the ability of ESNs to strengthen the sense of belonging of employees but also to promote and enhance authenticity within organizations.

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Published

2022-12-22

How to Cite

CHADER, A. ., DE LA ROCHEFOUCAULD, M. ., & PIJOAN, N. . (2022). EXPLORING THE ROLE OF ENTERPRISE SOCIAL NETWORKS AS A DRIVER OF INCLUSION. Revue De Gestion Des Ressources Humaines, 126(4), 55. https://doi.org/10.3917/grhu.126.0055