EMAIL AS A FACTOR OF STRESS IN MANAGERIAL RELATIONSHIPS
Keywords:
: Electronic communication, email, stress at work, stress factors, , positive stressAbstract
This study aims to understand the extent to which
individual stress factors such as overload, the feeling or urgency and pressure, caused by the use of
email, can influence the quality of the managerial
relationship. The quantitative study was carried out
with the help of 478 associates from a French bank
network and shows that these factors of stress
improve the quality of the managerial relationship.
This leads us to considering that the negative effects
of the technology may, paradoxically, generate
“positive stress” since they enable the individual to
show his/her involvement and help to consolidate
his/her social status.


