What factors explain the use of absenteeism management tools in medico-social organizations?

Abstract

The medical and social sector in the area of disability (facilities for disabled children and adults), like its big brother – the healthcare sector – is currently undergoing a widespread distribution of management tools. Yet creating and disseminating tools does not always mean that they are adopted and enacted on the field, within medical-social facilities. The purpose of this study is to explain how management tools are used and, especially, the uses of the “managerial – interactive” tool type, which is directed at internal stakeholders (employees, managers, staff representative bodies). We are studying the particular case of a tool used to monitor and calculate the cost of absenteeism. This is why we are taking measures to adopt the “decomposed planned behaviour theory” (TPB-D). The data available comes from a questionnaire (n=94) addressed to managers of medical-social facilities. A structural equation model (PLS) was used to establish a model for the results.