The dynamic of creation knowledge in the processes innovation: Comparative analysis of four case studies in the electronic health sector

Abstract

This paper explores the knowledge creation dynamics within innovation processes based
on Information and Communication Technologies. It aims to answer to the following
question: what are the knowledge creation stages within innovation processes and how do
they overlap? In the context of exploratory qualitative research, four case studies in the ehealth
sector have been achieved. The results highlight the linking of six stages of knowledge
creation within studied innovation processes. Each stage implies specificities in terms of
activities of innovation group, knowledge mobilized and created. The four trajectories of
knowledge creation are compared in order to discuss of the similarities about the stages
overlapping. The main theoretical contribution of this research concerns the building of
model of knowledge creation within ICT innovation processes. This descriptive model can
be used as a reporting tool for innovation processes.