JOB CRAFTING: WHAT PROACTIVE BEHAVIOURS DID HEALTHCARE STAFF ADOPT TO DEAL WITH THE ROLE STRAIN GENERATED BY THE COVID CRISIS?

Authors

  • Christelle ROUTELOUS Equipe de Recherche sur les Services et le Management en Santé
  • Anne Lise LE HESRAN Arènes UMR 6051 et Unité INSERM 1309, Ecole des hautes études en santé publique
  • Myra SADER Arènes UMR 6051 et Unité INSERM 1309, Ecole des hautes études en santé publique

Keywords:

role strain, job crafting, working conditions, medical and social institutions, Covid-19

Abstract

In this article, we investigate the capacity of healthcare staff to manage the role strains that emerged during the Covid crisis. To achieve our goal, we undertook research involving 24 healthcare employees between November 2020 and March 2021. Our focus was the strategies they developed to cope with the role strains triggered by the Covid crisis in an industry already under pressure. The results highlight several adaptive strategies applied by healthcare employees, in particular to cope with their workload and with the ethical dilemmas generated by lockdown measures concerning users of medical and social institutions. From a theoretical perspective, our research contributes to the literature on role strain, highlighting the contribution made by job crafting. From an empirical perspective, we emphasize the role played by proactive behaviours in maintaining organization during the exceptional context of the Covid crisis. A limitation of our study is the fact that we consider job crafting in the context of changes imposed by the Covid crisis, rather than in normal times. We discuss the importance of proactive behaviours in health workers and provide guidelines for further research.

Published

2023-11-30

How to Cite

Christelle ROUTELOUS, Anne Lise LE HESRAN, & Myra SADER. (2023). JOB CRAFTING: WHAT PROACTIVE BEHAVIOURS DID HEALTHCARE STAFF ADOPT TO DEAL WITH THE ROLE STRAIN GENERATED BY THE COVID CRISIS?. Revue Internationale De Psychosociologie Et De Gestion Des Comportements Organisationnels, 29(79), 09. Retrieved from https://journaleska.com/index.php/ripco/article/view/9097

Issue

Section

Articles