EFFICIENCY AND IMPLEMENTATION MECHANISMS OF THE STRATEGIC SYSTEMS APPROACH TO CONFLICT RESOLUTION AT WORK

Authors

  • Audrey BECUWE IAE Limoges, Université de Limoges – CREOP EA-4332
  • Grégoire VITRY Université Paris Descartes – CERMES3-Paris Université Paris 8 – Laboratoire de Psychopathologie et Neuropsychologie

Keywords:

effciency, systemic and strategic approach, redundant attempted solutions, SYPRENE, conflict in the workplace

Abstract

Several authors show that the systemic and strategic approach to organisational interventions is effective. However, these demonstrations are based on case studies or small samples that do not allow for the generalisation of results. Therefore, we quantitatively measure the efficiency of strategic systemic interventions. The population for the quantitative study is based on data from the Syprene research network. Efficiency is measured on the basis of three indicators: the GHQ-12, the problem-solving scale, and the number of conducted intervention sessions. We complement these data with the observation of a systemic practitioner who was asked to resolve a double conflict of hierarchy and authority in order to describe the processes of change and intervention that led to the results obtained.

Published

2022-11-22

How to Cite

Audrey BECUWE, & Grégoire VITRY. (2022). EFFICIENCY AND IMPLEMENTATION MECHANISMS OF THE STRATEGIC SYSTEMS APPROACH TO CONFLICT RESOLUTION AT WORK. Revue Internationale De Psychosociologie Et De Gestion Des Comportements Organisationnels, 28(72), 79. Retrieved from https://journaleska.com/index.php/ripco/article/view/7396

Issue

Vol. 28 No. 72 (2022): RIPCO

Section

Articles