Managing information through the network of local stakeholders: a community management approach applied to the local Action 21

Abstract

Through analysing the typology of
local stakeholders, the author puts forward a
community management method which dwells
on identifying the network of “facilitators”
(Alloing et Deschamps, 2011 ; Alloing et Fayon,
2012, Alloing, 2012, 2013) on which the local
government must rely in order to “capture” and
galvanise information that it generates. It is so
a question of demonstrating that upstream to
the missions which are attributed to him, the
community manager can accompany the actors
of a project in their connection to the digital
technology.